Booking terms & conditions
Payments Payment are made via bank wire transfer or swish, more details will be provided in the booking confirmation email. To secure your spot, a non-refundable down payment of 1,200 SEK is required upon booking. Full payment must be completed by June 9th. Organizer cancellation & Force Majeure In the unlikely event that we are forced to cancel the retreat due to low enrollment, we will notify you at least 14 days before the start date and provide a full refund of your payment. Brilliance retretats is not liable for any failure to perform our obligations where such failure results from any cause beyond our reasonable control. This includes, but is not limited to, natural disasters, strikes, government restrictions, or sudden illness of the facilitator. In such cases, we will offer you a spot at a rescheduled date or a full refund of the retreat fee. Please note that we are not responsible for any additional costs incurred by the participant, such as non-refundable travel arrangements or flight tickets. We strongly recommend that all participants have valid travel insurance to cover such expenses.
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.